Choose all cleaning services you'd like performed.
Select one if applicable. One discount per household.
Discounts do not apply to fees or taxes.
Main Living Areas
Bedrooms and Upstairs Areas
Misc. Areas
Basement Areas
Admin Additional Area
Admin Additional Area
Admin Additional Area
Admin Additional Area
Sales tax and any applicable trip fees will be added after you enter your service address.
You've got your quote! Next, simply enter your service address information and pick your preferred appointment time. No payment info required!
Select a date and time for your Air Duct and Dryer Vent cleaning services.
We recommend scheduling duct cleaning before any carpet/upholstery cleaning, as the process can release dust particles.
Select a date and time for your Carpet, Rugs, Upholstery, and Tile cleaning services.
If you also selected Air Duct cleaning, you'll choose a separate time for that next.
Please wait.
You're almost finished!
By clicking the "Agree" button on this page, you certify that you have reviewed and agree to our terms of service below:
Terms and Conditions of Service
DS Ohio LLC, dba Dry Step Carpet Care and Duct Cleaning
(1) Your Quote & Pricing Accuracy: Our quote provided is based on the information you shared during booking. Upon arrival, we sometimes find the quote either overstated or understated the number of spaces to be cleaned. If the actual areas to be cleaned or item counts differ from the quote, your technician will adjust the quote and discuss any changes with you before work begins, ensuring your invoice is accurate and you only pay for the work performed.
(2) Furniture Moving: Your quote includes the moving of standard, easily movable furniture (such as detached sectionals, sofas, chairs, and end tables), provided it is cleared of any breakables or personal items. Because safe moving depends on factors like legs, wheels, and structural stability, our technicians will evaluate each piece on-site. For the safety of our team and your belongings, we do not move large beds, bulky dressers, entertainment centers, anything containing electronics, or unusually heavy, flat-bottomed items. We will always thoroughly clean right up to the edges of any stationary furniture.
(3) Heavy Soiling & Odor: To ensure the best possible results, a flat $25 Soiling Fee will apply if your carpets, rugs, or upholstery require specialized treatment for pet accidents, heavy staining, or excessive soiling. If this treatment wasn't selected during booking but is needed once we evaluate the areas, your technician will always discuss it with you before beginning the work, so there are no surprises. Please understand that while our treatments are highly effective, we cannot guarantee the complete removal of all odors. In many cases, pet and environmental odors originate deep beneath the surface in areas that our cleaning process cannot reach, such as the carpet backing, padding, subfloor, baseboards, drywall, or the inner stuffing of your furniture.
(4) Our Guarantee & Expected Results: Our technicians will do everything possible to ensure your satisfaction and make your home look amazing. If you are not completely thrilled with our service, please contact us within 7 days of your appointment so we can make it right. However, please understand that some conditions may have permanently altered the item or area being serviced. For example, excessive wear patterns, permanent stains like some inks or heavy red dyes, pre-existing damage, and deeply embedded pet accidents may not be fully correctable through standard professional cleaning.
(5) Air Duct Cleaning (If Applicable): If we are cleaning your air ducts, your entire duct system and furnace must be fully operational at the time of service. Please note that Dry Step cannot be responsible for pre-existing damage to ductwork or for damage to deteriorated flexible plastic/foil ductwork.
(6) Scheduling, Access & Cancellations: We reserve your appointment time specifically for you! We know life happens, but we kindly ask that you respect our technicians' schedules. If you need to cancel or reschedule, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may incur a $40 cancellation fee per scheduled technician, plus applicable trip fees. Because sudden schedule changes significantly impact our daily routes, cancellations within 4 hours of your scheduled appointment time may incur an additional fee of 20% of the estimated price before sales tax. If our technicians arrive and cannot access the property to perform the scheduled service, the service will be considered canceled, and the terms listed above will apply.
(7) Payment: Payment is due at the time of service unless other arrangements have been made in advance with our company. We gladly accept Visa, Mastercard, American Express, Discover, checks, and cash. Returned checks will incur a $25 fee. Unpaid balances more than 30 days past due may be referred to collections and incur an additional $75 processing fee.
Photo & Media Release: While our technicians do not photograph every job, they may occasionally need to take photos of pre-existing damage, stubborn stains, or specific areas of concern. Please note that these internal documentation photos are necessary to protect both your property and our business, and they are kept strictly private in your customer file. Separately, we love showing off our beautiful results! Unless you explicitly ask us not to, by proceeding with your appointment, you grant us permission to occasionally use anonymous before-and-after photos on our website, social media, or marketing materials. Rest assured, we will not share any personally identifiable information, such as your name or address.
If you have any questions about these terms, please reply to your confirmation email or call us before your appointment. We operate an honest, ethical business and expect the same of our customers. Thank you!